Shipping policy

Shipping & Delivery Policy

Brand: ROSELLE
Effective Date: 1 January 2025
Last Updated: 2025

ROSELLE aims to deliver your jewellery safely and promptly.

Order Processing

Orders are generally processed within 1–3 business days after confirmation. Processing may take longer during sales, holidays or periods of high demand.

Estimated Delivery

Estimated delivery within India is generally 3–7 business days after dispatch. Delivery times are estimates and may vary by location, courier availability and other circumstances.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before the order is placed.

Order Tracking

Where tracking is available, tracking information will be shared through email, SMS or another available communication channel.

Incorrect Address

Customers are responsible for providing accurate shipping details. Incorrect or incomplete information may cause delivery delays.

Delays and Delivery Issues

If your order has not arrived within the estimated delivery period, contact our support team with your order number. We will help investigate the issue.